Privacy Policy.

As a leading language services company, LSA takes the protection of its customers’ personal information very seriously. LSA is proud of the strict privacy and security practices we have implemented. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we’ve made it available as a link at the bottom of every page on our website.

This notice applies to all information collected or submitted on the Language Services Associates website. On some pages you can order services, make requests and register to receive materials.

The Information We Collect

LSA has taken comprehensive measures to ensure that interpreters understand information security standards and maintain workspaces that comply with these standards.

In addition, LSA strictly limits access to information. LSA employs a security platform that monitors, captures, and analyzes all user and user group activity on LSA assets including but not limited to: email sent and received, chat/IM, websites visited, applications/programs accessed, web searches, file transfers, and data printed or saved to removable devices.

The Way We Use Information

We use the information you provide about yourself when ordering a service only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our monthly digest as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

LSA develops, implements, and maintains a comprehensive information security program that contains administrative, technical, and physical safeguards that are appropriate for our organization’s size and complexity, the nature and scope of our activities, and the sensitivity of our customers data. To continuously address these requirements, we regularly evaluate our policies and procedures by assessing our current information security program in light of new requirements and implementing measures necessary to close any gaps.