Healthcare is in LSA's DNA.

Language Services Associates (LSA) is one of the nation’s leaders in healthcare language support and health equity. Every minute of every day, LSA supports the leading healthcare systems, private practices, and rural and community-based care centers. With customizable video, audio, in-person, and translation solutions, LSA elevates your patient experience, reduces treatment risks, and expands your local footprint.

Elevating Your Patient Experience is Our Top Priority.

LSA helps your patients and providers succeed, reducing treatment errors and improving health outcomes.

Our cutting-edge technology, availability in Epic, robust compliance program, and proven experience help healthcare facilities improve HCAHPS scores and meet Joint Commission standards. As thought leaders in the industry, we have the tools you need to improve health equity by bridging language gaps and improving your language access program.

Friendly interpreter
IMPROVE THE PATIENT EXPERIENCE 0

Language services can raise your patients’ comfort levels and improve customer satisfaction rates. LSA helps your patients and providers succeed, while also reducing treatment errors.

Mitigate issues.
REDUCE RISK & READMISSIONS 0

Improved communications with patients can significantly reduce readmission rates, decrease the overall cost of care, increase staff productivity, and help mitigate litigation risks.

ENSURE COMPLIANCE 0

LSA’s Interpreter Network and Quality Assurance safeguards your organization's compliance with HIPAA, HITECH, CMS, and Joint Commission regulations.

Cultural network
PROMOTE DIVERSITY & COMMUNITY ENGAGEMENT 0

Medically qualified interpreters can help your organization promote inclusivity and community engagement.

OPTIONS THAT MEET YOUR NEEDS.

Over the phone interpreting

Connect providers and patient support services using any landline, mobile device, or audio-enabled tablet.

Onsite interpreting

Enable in-person communication at your facility or the patient's home.

Video remote interpreting

Facilitate communication via a computer, tablet, or smartphone.

Translation & localization

Translate or localize medical documents (including records, surgical sign-offs, medicine doses, and discharge instructions), training videos, marketing materials, and more.

ASL interpreter on a video call with client.

WORK WITH HIGHLY QUALIFIED MEDICAL INTERPRETERS.

The healthcare industry is complex. That’s why LSA’s medical interpreters must pass a rigorous healthcare interpreting assessment before being accepted into our network. Many of our interpreters hold national and state certifications from the Certification Commission for Healthcare Interpreters (CCHI) and the National Board of Certification for Medical Interpreters (NBCMI). All ASL interpreters are RID certified. We support over 230 languages, including American Sign Language (ASL).

WHY CHOOSE
LSA?

As a top language services provider in the healthcare industry, LSA understands the challenges healthcare professionals and patients face every day. Our services are designed to make your job less complicated, so you can focus on providing the best care possible.

Agile 0

LSA has the scalability to meet fluctuations in volume and add new languages to meet your needs. We can integrate with the platform of your choosing.

Experienced 0

LSA has delivered on-demand, customized services for over three decades. Our experience has earned us membership in some of the largest group purchasing organizations (GPO). This allows us to offer streamlined procurement processes and competitive pricing.

Precise 0

LSA’s combination of skilled interpreters and cutting-edge technology helps you avoid miscommunications and the adverse outcomes they produce.

Secure 0

LSA remains focused on keeping your information confidential and your network safe. Our state-of-the-art technology helps ensure that we provide all clients with world-leading protection.

COMPATIBLE WITH YOUR PREFERRED PLATFORM.

Switching language services providers doesn’t have to be complex or burdensome. LSA’s language services work across a variety of platforms — including yours.

Case Studies.

OUR GPO Partners.

We’re proud to be the language service partner of choice for leading healthcare organizations.

Health Trust
CoreTrust
Vizient
Premier

What our HEALTHCARE CLIENTS are saying about LSA.