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Media Contact:
Jerry Lotierzo
Strategic Sales Manager – GPOs 


800.305.9673 X55335 

Vizient Re-Awards Language Services Associates, Inc. 3-Year Contract 

Horsham, PA August 2021   Language Services Associates (LSA) is pleased to announce that it has been re-awarded a three-year contract with Vizient.  LSA is a full-service provider of onsite and remote interpretation and translation solutions for more than 230 languages. With LSA’s scalable solutions and innovative technology, the contract makes LSA’s language service options available to all Vizient member hospitals at contracted pricing. 

Vizient is one of the largest member-driven, healthcare performance improvement companies in the country. Its suppliers help strengthen Vizient members’ delivery of high-value care through a commitment to quality and performance. LSA’s comprehensive suite of language services enables Vizient members to achieve their health equity goals by eliminating disparities and improving the health of all patient groups and populations while simultaneously controlling language services costs through the intelligent utilization of multiple language services modalities and technologies.  

For over thirty years, LSA has been a national leader in language services solutions for healthcare organizations, financial services, insurance, Medicare call centers, conferences, and any setting where communication is key. LSA offers a full suite of real-time, seamless interpretation solutions by phone, video, or in-person, scheduled or on-demand. LSA also provides document and website content translation services as well as language assessments.  

“Language Services Associates is delighted to continue our trusted partnership with Vizient,” said Scott F. Cooper, LSA’s President. “It is a fantastic achievement for LSA, but it is also a testament to Vizient and their members’ commitment to optimizing language access and equity for limited English-speaking and Deaf and Hard of Hearing communities through this relationship. The Vizient Membership has embraced the benefits of our best-in-class interpretation and translation services for over 10 years, and we look forward to continuing and expanding our membership relationships,”.  

LSA uses a distributed interpreter model, which means it is not as susceptible to business disruptions as large centrally located call centers. “We pride ourselves on top quality in both pillars of language services: best in class interpreters and the technology to swiftly deliver them,” said Mr. Cooper. “In the swiftly evolving technological landscape since COVID, LSA’s people and technology remain more agile than ever, allowing our customers to focus on what they do best.” 

“Additionally, our choice of flexible, seamless platform delivery models including integration into most Telehealth platforms available today provides a more efficient & effective overall patient experience,” said Jerry Lotierzo, LSA’s lead liaison to Vizient. 

LSA delivers industry-leading integration of interpretation services through a wide array of complex platforms including remote encounters, health system EHRs, and multi-party interactions. Sophisticated solutions offer healthcare organizations much-needed flexibility and choice given their rapidly changing delivery model and continued growth of telehealth accessibility. 

Quality interpretation in the healthcare space helps overcome language barriers of at-risk population groups and delivers important healthcare access to all. Providing interpreters reduces patient readmission rates, helps with patient outcomes, and contributes to greater clinician efficiency while meeting important compliance mandates. 

About LSA 

Language Services Associates is a full-service national leader delivering interpretation and translation solutions via telephone, video, and in person. Thousands of clients worldwide rely on LSA’s unique combination of state-of-the-art technology, a global roster of highly qualified interpreters providing more than 240 languages, and over 25 years of industry expertise.  It is based just outside of Philadelphia with a national footprint.  It is a 100% woman-owned business. www.LSAweb.com